Using the VPNBK website, user panel, or subscription services means that relevant data will be handled within the scope described in this policy. VPNBK processes data only to provide services, maintain accounts, complete orders, keep systems running, and meet necessary obligations. User data is not used for unrelated purposes.
Data Collected and Processing Purposes
An account can be created with a username and password, without an email address, so an email address is not required for activation. Account data mainly includes the username, authentication credentials, and settings submitted by the user. This data is used to identify the account, verify sign-in status, and maintain service access. Authentication credentials are used only for account security checks and are not displayed publicly.
After an order is placed, the system stores the selected plan, order status, payment channel, transaction result, changes to traffic allowances, and necessary support records. This information is used to deliver subscriptions, verify payments, handle refunds or disputes, and show order history in the user panel. VPNBK supports Alipay, WeChat Pay, and USDT. Information generated during payment is also subject to the rules of the relevant payment provider.
When the website or user panel is accessed, the system may process the IP address, browser type, pages visited, referring page, request time, and error records. This access data helps identify page failures, detect unusual requests, improve site structure, and maintain service stability. It is not used to build profiles of the international websites users access.
No-Logs Principles and Connection Data
VPNBK follows a no-logs policy. It does not record which websites users access through international routes, or retain web content, search queries, message content, or histories that could reconstruct specific browsing activity. Network traffic content is not used for advertising analysis, user profiling, or sale to data brokers.
To calculate traffic allowances, maintain account access, and troubleshoot connection issues, the system may process necessary technical information while the service is running, such as account authorization status, used traffic, and service errors. This information is limited to what is needed to deliver subscription services and is not used to record specific destinations. Temporary diagnostic records are deleted or de-identified after troubleshooting is complete or they are no longer operationally necessary. Order and account records that require longer retention are handled under the rules below.
Cookies and Local Storage
The website may use cookies or browser local storage to save sign-in status, language preferences, interface settings, and necessary security markers. These technologies keep the correct session state when users move between pages and reduce repeated setup. Disabling necessary storage may prevent sign-in, order display, or user panel features from working properly.
Data used for access analytics helps evaluate page performance and source trends. Where results can be retained in aggregated form, VPNBK prioritizes aggregated information and reduces data directly linked to specific accounts. The browser's site-data clearing function can remove locally stored preferences and session information, but it does not also delete order records held on the server.
Third-Party Payments and Data Recipients
Payments are handled by the selected payment provider. VPNBK sends the provider the order identifier, amount, and payment status needed to complete the transaction, and receives the result showing whether the transaction was completed. The payment provider may process payment account information, transaction risk information, and data required for settlement obligations under its own privacy policy.
VPNBK does not require users to submit additional information unrelated to payment on this website. Except for payment processing, infrastructure operations, troubleshooting, or disclosures required by law, account data is not provided to unrelated third parties. Service providers involved in processing may access data only to the extent needed to provide the relevant function.
Data Retention, Deletion, and Account Security
Retention periods vary according to the purpose of each type of data. Account details are generally retained until the account is deleted. Order and transaction records are retained during settlement, support handling, and necessary obligations. Website access and error records are retained only as long as needed for security analysis, troubleshooting, or aggregated analytics. Once the processing purpose ends, data is deleted, anonymized, or converted into aggregated information that cannot directly identify an account.
Users may request access to, correction of, or deletion of account data through the support ticket portal in the user panel. Account control may need to be verified before a request is processed to prevent action by another person. After an account is deleted, records still required for dispute handling, payment verification, or necessary obligations are cleared when the relevant purpose ends.
Users should keep their username and password secure and avoid preserving an active session on shared devices. If unusual account access is detected, credentials should be changed promptly and the situation reported through a support ticket so the account status can be reviewed.
Policy Updates
VPNBK may revise this policy when service procedures, storage methods, payment processes, or applicable rules change. Updated versions will be published on this page, and the last-updated month at the top will be changed. If a change materially affects the scope of data processing, the website or user panel will provide notice in an appropriate manner.
Users are encouraged to review this page periodically before continuing to use the services. A new version applies to data processing after its publication. Data already collected continues to be handled under the rules applicable when it was collected and any necessary retention requirements.